Refund policy

All Sales Are Final

All purchases made through L & M are considered final sale. We do not offer refunds, returns, or exchanges once an order has been placed.

Please review your order carefully—including sizing, shipping details, and product selection—before completing your purchase.

Exceptions

We will only offer a replacement if:

  • You receive a damaged item
  • You receive the wrong item

To request a replacement, you must contact us within 5 days of delivery at loveandmemory26@yahoo.com with:

  • Your order number
  • Clear photos of the issue

If approved, we will send a replacement at no additional cost.

Order Changes & Cancellations

Orders cannot be changed or canceled once they are placed.

Shipping Issues

We are not responsible for lost or stolen packages once they are marked as delivered by the carrier.

Every piece is intentional. Limited. Meant to last.
Nothing real is lost.