Shipping policy
Order Processing
All orders are processed within 1–3 business days. Once your order is placed, you’ll receive a confirmation email. When your order ships, tracking details will be sent directly to you.
We take pride in every piece—each item is handled with care before it reaches you.
Shipping
We offer standard and expedited shipping options at checkout.
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
Shipping times may vary depending on location and demand. Delays may occur during holidays or limited drops.
Returns & Exchanges
We accept returns and exchanges within 14 days of delivery.
To be eligible:
- Items must be unworn, unwashed, and in original condition
- Tags must still be attached
To start a return or exchange, contact us at: loveandmemory26@yahoo.com
Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.
Final Sale Items
All items marked Final Sale cannot be returned or exchanged. This includes:
- Limited drops
- Discounted items
- Exclusive collections
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 5 days of delivery with your order number and photos. We’ll make it right.
Order Changes & Cancellations
Once an order is placed, we cannot guarantee changes or cancellations. Please double-check your information before completing your purchase.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered. If this happens, please contact the shipping carrier directly.
Contact Us
For any questions or concerns, reach out to us at loveandmemory26@yahoo.com
Every piece is more than clothing—it carries meaning. Built on love, carried by memory.
Nothing real is lost.